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(703) 639-7470
Service Call/Diagnostic Fee

 Current (2022) Service Charge $99.00 This fee is our basic service call or trip charge which includes coming to your home and performing a complete diagnosis of your appliance.  We will provide you with a complete, accurate estimate of work that needs to be completed to get your appliance back in working order.  We are ever mindful of the repair/replace ratio.  We will not recommend repairs if replacing the appliance is more cost effective. **Each additional appliance is $40.00 additional Service Fee. 

Service Call/Diagnostic Fee:  $ 99.00 **in Northern Virginia,  including cities of Falls Church, Towns of Vienna and Herndon, Counties of Fairfax and Arlington, as well as some outlying areas - please call us if you don't see your area listed.  **Please Note as of June 15, 2021 we no longer service the City of Alexandria or Alexandria properties located in Fairfax County.

** Please note the Service Charge applies to diagnosis of 1 appliance only. There is a $40 charge for each additional appliance.
Also, for Specialty appliances there is a $129.00 Service Charge. (i.e. Bosch, Viking, Ge Monogram or Cafe, ) We do not service Dacor, Thermador, Wolf or Subzero - but please call and we can refer you. 
**We no longer do installations. **We DO NOT install customer purchased parts. We do not  do any warranty work , this includes any contact for any warranty/warranty provider. We apologize for any inconvenience. 
Services and Fees
We are available Monday through Friday 9:00 a.m. to 4:00 p.m. to take your call.  **Technicians work extended hours Monday through Friday (10am to 7pm). We offer morning or afternoon appointment windows and will always call you when we are on our way. 


Labor charges vary from job to job.   We take into account the knowledge and experience required as well as the amount of time spent to complete the repair.  
Labor rates usually fall between $30-140.00. More complex jobs may exceed that however.  

  Part Cost

The price of the part varies and is based upon the type of part required to make the repair, as well as the brand of the appliance. We strive to be competitive with all our costs by using a variety of distributors to obtain the best price without sacrificing quality.  Please note we can only provide our 30 day warranty and manufacturer's part warranty if the part is obtained by us. Most often our prices are more competitive and are brand name.

**Please note we do not install customer obtained parts. Also, we cannot rely on another company's diagnosis. We will come out and give a thorough diagnosis to solve your problem. We do apologize for any inconvenience.
We service the greater Northern Virginia area**see below. We have expanded into Loudoun County and some areas in Prince William Counties. ***We are NOW SERVICING THE GREATER WINCHESTER AREA AS WELL. (Unfortunately, at this time we do not service West Virginia. Please also see below regarding Alexandria,Virginia. We offer prompt, reliable service & offer our customers straightforward information regarding their appliance problems. There are no hidden fees. Our experience provides you with a complete diagnosis of your appliance repair which is accurate and at a fair price. We strive to keep the customer satisfied with our outstanding service to develop a loyal customer. 

PLEASED NOTE: ***BEGINNING  January 1, 2022 our fees will change. Our Service Charge will be $99.00 and EACH additional appliance will be $40.00 for diagnosis. We prefer checks but will accept credit cards with a 5% Convenience Fee. 
We Accept:
Visa, Mastercard, American Express, Discover, Cash, Checks